Privacy Policy - Serenstra

Introduction

At Serenstra, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and sign up for our waitlist.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you join our waitlist, we collect your email address. This is the only personal information we currently collect through our website.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website

This information is collected through cookies and similar tracking technologies to help us improve our website and user experience.

2. How We Use Your Information

We use the information we collect exclusively for the following purposes:

To send you updates about Serenstra's platform launch and features
To provide you with information about our services
To send promotional emails about Serenstra products and offerings
To improve our website and user experience
To respond to your inquiries and support requests
To analyze website traffic and usage patterns

We do NOT use your data for any other purposes. We will never sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Sharing and Disclosure

Your privacy is important to us. We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

Service Providers: We may share your information with trusted service providers who help us operate our website (e.g., email service providers, web hosting). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from authorities.
Business Transfers: If Serenstra is acquired or merged with another company, your information may be transferred as part of that transaction.

Under no circumstances will we share your data with third parties for their own marketing or business purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

Remember your preferences
Understand how you interact with our website
Analyze traffic and usage patterns
Improve our website performance

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your email address for as long as you remain on our waitlist or until you request removal. You can unsubscribe from our emails at any time by clicking the "unsubscribe" link in any email we send you.

When you unsubscribe, we will remove your email address from our active mailing list. Some information may be retained in our backup systems for a limited period as required for legal or security purposes.

7. Your Rights

Under applicable data protection laws (including GDPR for EU residents), you have the following rights:

Right to Access: You can request a copy of the personal information we hold about you
Right to Rectification: You can request correction of inaccurate information
Right to Erasure: You can request deletion of your personal information
Right to Restrict Processing: You can request that we limit how we use your information
Right to Data Portability: You can request your data in a portable format
Right to Object: You can object to our processing of your personal information
Right to Withdraw Consent: You can withdraw your consent at any time

To exercise any of these rights, please contact us at privacy@serenstra.com

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete that information.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your country.

We will take appropriate measures to ensure your information receives an adequate level of protection in accordance with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@serenstra.com

General Inquiries: legal@serenstra.com